John and I first talked to Arnold 6 years ago to pre plan our funeral arrangements. He provided us with the necessary information, showing us what was available, and what we needed to know. When it came time to rely on Arnold, he came to take John to the funeral home. The care and kindness he gave to John meant so much to me. Denise helped me with writing the obituary, making sure the information was correct. They notified the various institutions of Johns passing. Preplanning was the key to making this time of grief easier. I can't thank Arnold and Denise enough for all they did for me. They are truly wonderful and caring people.